Frequently Asked Questions

Studio & Class Info

Q: Are all your classes heated?
A: All of our Power Vinyasa classes are heated between 90-99 degrees using infrared heaters. Infrared heat warms the body from within, penetrating deep into the muscles, tissues, and joints. This deep heat can promote better flexibility and range of motion during yoga practice, helping to prevent injuries and reduce muscle tension. Classes may feel warmer or cooler depending on class size and the level of intensity you move at.

Our Yin, Restorative, and Yoga Nidra classes are not heated.

Q: Do you have mats and towels for rent?
A: We offer complimentary yoga mats for all students. We rent face towels for $2, mat towels for $5, and shower towels for $2.

Q: Where can I park?
A: We have six first-come, first-served parking spots behind our building in Improv Alley. Paid street parking is available in front of our building on J Street and is enforced 7 days a week from 8 AM - 6 PM. Free 2-hour street parking can be found on 26th and 27th Streets and is enforced 7 days a week from 8 AM - 10 PM. Please note that Solfire parking is not permitted in our business or residential neighbors' lots.

Q: Do you have showers?
A: We have one shower available in both the women’s and men’s restrooms for your use. Shower towels are available to rent for $2 each.

Q: I left something at the studio! Can I get it?
A: All items left behind will be placed in the lost and found near the women’s restroom. All lost and found items will be donated on the second Friday of each month. We are not responsible for lost, stolen, or donated items.

Booking & Payments

Q: What if I sign up for a class but can’t make it? Will I be charged or penalized?
A: We charge a $10 late-cancel fee (less than 4 hours before class starts) and a $15 no-show fee.

Q: Can I purchase a class or membership for another person?
A: You can purchase a drop-in for a guest in a class you’re attending by logging into your Walla account on the web or in our app, booking your class, then selecting Add Guest. To purchase a different plan for someone else, or to buy a drop-in for someone you won’t be attending with, please email us or stop by the front desk.

Q: Can I give my remaining classes to another person?
A: Our class packs are not transferrable. However, they never expire so you can use them at any time in the future.

Membership & Cancellation

Q: I want to sign up for an autopay membership. When will I be charged?
A: Our autopay memberships charge on a monthly basis. Whatever day you sign up on will be your autopay date. For example, if you purchased your membership on the 9th, you will be charged on the 9th of each month.

Q: How can I cancel my membership?
A: For cancelations, we require at least 3 business days notice before your next autopay via email or via Walla request. We cannot accept cancellations over the phone or in-person.

Q: What is your refund policy?
A: All sales are final. We do not offer refunds on classes, workshops, trainings, penalty fees, or retail items. In some cases, you may be able to get an account credit.